Privacy Policy
We (also referred to as “We”, “Us” or “Our”) are committed to safeguarding your personal data and privacy.
This Privacy Policy explains how we collect and store the information you submit through the website Cryptrade Franchise (the “website”).
We will defend these principles:
- To ensure transparency in how we collect and process your personal information:
Our goal is to enable you to make informed decisions about how personal data is used and processed. To support this objective, we have developed our website, employing a variety of methods and procedures to provide clear, relevant information on the use of personal data.
If we determine you require specific details, we will provide them at the appropriate date and time.
We are pleased to answer any questions you may have and to provide any clarification you require regarding legal limitations imposed by law. You can contact us by email at the address below: info@cryptrade-franchise.com
- Personal data will be used solely for the purposes outlined in this policy.
Personal Data may be processed by us for a range of purposes, such as providing you with access to our website and third‐party trading platforms (the 'Services'), enhancing and maintaining the site, protecting our rights and interests, facilitating the ongoing provision of the Services, complying with regulatory and legal requirements, and carrying out administrative and commercial activities to support the delivery and use of the Services.
We also process personal data to enhance our understanding of your preferences and requirements.
- Use essential tools to protect your rights in relation to personal data:
To facilitate the exercise of your rights, we offer extensive resources. Contact us at any time to request your personal data. We can amend or delete it, suspend its use for specific or general purposes, or transfer it to you or a third party. We will accommodate your request.
- Safeguard your personal data:
While we cannot guarantee complete security of your personal data, we will continue to employ a variety of methods and techniques to ensure it remains protected.
Our Privacy and Security Policy is comprehensive.
1. The Scope?
This policy describes what personal data the company collects from individuals and how it processes, shares with third parties, secures and manages that information.
This Policy concerns information relating to identified or identifiable natural persons. An identifiable natural person is someone who can be directly recognised, or whose identity can be determined by combining this information with additional data we hold or can access.
The Policy defines “processing” as any operation involving the collection or use of personal data. It encompasses the management, structuring and storage of personal data.
Our services are intended for general audiences and are not designed for use by individuals under the age of 18. We do not knowingly collect, solicit, or store personal information from anyone under 18, nor do we knowingly allow minors to access our services. If we become aware that we have obtained data about a child, we will promptly and permanently delete it.
2. What personal data do we hold about you?
When you access our services or channels, or visit our website, we collect personal data. In some instances, we may ask you to provide specific information. In other instances, we collect and process data by analysing how you use our services and channels or by receiving information from our third-party partners.
3. There is no requirement to disclose personal information to the company, and no adverse consequences will result.
You are not required to provide any personal data. However, in certain circumstances, if you choose not to share it, we may be unable to provide some services or users may be prevented from accessing the website.
4. What types of personal data can we collect? When you visit our website, we will gather the following personal information:
This includes your online activity log, traffic data (including IP address and the date and time of access), language preferences, software crash logs, browser type, and device information. This information is not private information and cannot be used to identify you.
Personal Data we receive from you: Any personal data you choose to provide when connecting to a third-party online trading platform through us.
Personal information you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, telephone number and email address.
5. Legal basis and purposes of processing personal data
The company processes your personal data for the purposes set out in this section, in accordance with the applicable legal basis.
The company may not use your personal data without a valid legal basis. The legal grounds on which the company may process your personal data are:
- You have consented to the processing of your personal data for one or more purposes. This applies when you submit personal information via the website so that we can transfer it to a third-party trading platform.
- The Company or a third party may need to process data to pursue their legitimate interests, for example by improving our services or defending legal claims.
- Processing must comply with legal obligations.
Please contact us by email for further information on the processing required to safeguard legitimate interests.
Below is a list of reasons and legal grounds for which we may use the personal data you provide.
To share your personal information with third parties at your request in order to access digital trading
If you request it, we may collect personal data from you to share with third-party companies.
You have consented to the processing of your personal data for one or more purposes.
We need your personal data in order to address any requests, questions or concerns you may have about our services.
The company’s legitimate interests or those of a third party must be processed.
To comply with any administrative, judicial or other legal obligation, personal data is processed to meet statutory requirements.
Processing is necessary to comply with legal requirements.
To improve our services, we may use personal data. This includes, among other things, any crash or malfunction reports we collect in connection with the services.
We need to process the company’s legitimate interests or those of a third party.
Preventing Fraud and Misuse of Our Services
To perform and manage tasks aligned with our service requirements, including back-office functions, business development, strategic decision-making and oversight mechanisms.
The company’s legitimate interests, as well as those of any third party, must be processed.
We employ a variety of analytical techniques—including statistical methods—to conduct thorough analyses and inform decision-making on a range of issues.
The company’s legitimate interests or those of a third party must be processed.
To protect our assets, rights and interests, as well as those of third parties, we have developed and implemented HTML0 to establish and defend legal claims. Accordingly, personal data may be collected and processed by us strictly to safeguard these rights, interests and assets—or those of third parties—in compliance with any applicable laws, regulations, agreements, terms and policies.
The company's legitimate interests or those of a third party must be processed.
6. Transfer of Personal Data to Third Parties
The company may also share personal data, including IP addresses and user experience analysis, with third-party service providers such as hosting and storage partners.
You can also request that we disclose specific personal data about you to third-party trading platforms. In such instances, we will share the personal data you have provided with those platforms. Any use of your personal data will be governed by their privacy policies. Your personal data may be shared with multiple trading platforms.
The Company may share personal data with related entities or business partners as needed. This enables the Company to access the resources required to enhance and improve the products and services it offers to customers.
If necessary to safeguard the rights of third parties or assets, the Company may disclose personal data to regulatory, local or other official authorities.
We may also share your personal data with potential investors, purchasers or lenders to the company or any group entity in the event of such a transaction (including the transfer or sale of assets of the company or any group entity) or in connection with any merger, restructuring, consolidation or bankruptcy of the company or any other group business.
7. Third-Party Cookies and Services
We may engage third-party providers, such as those supplying advertisements on our website or performing analytics. These providers may also employ cookies or other technologies.
Cookies are small text files stored on your device whenever you visit or access the website. They collect information about your preferences and browsing habits to enhance your experience, remember your settings and personalise the products and services you might enjoy. Cookies also facilitate statistical and analytical reporting.
Some cookies, known as session cookies, are temporarily downloaded to your device and expire when you close your browser. Persistent cookies, on the other hand, remain on your device for a set period even after your browser is closed. These cookies help the website recognise returning users and streamline subsequent visits. By identifying you as a previous visitor, they enable the site to provide a more personalised experience.
Types of cookies:
We may use them for their intended purpose:
Cookies are essential for functionality
These cookies are essential for accessing the features you’ve requested and for navigating our website. They enable us to deliver the information, products and services you’ve asked for.
They are essential for your device to download and stream data. This enables you to navigate the website, use its features, and revisit pages you’ve already viewed.
Cookies store personal data, such as your username and the date of your last login, to confirm that you are logged in to the site.
Session cookies are removed when you close your web browser.
Functionality cookies
Cookies allow us to recognise you each time you visit our site and to store your preferences and settings.
They remain valid until the expiry date and are retained even after the browser is closed.
Cookies for performance
We use cookies to collect statistical data on site performance and to help improve it. They also allow us to carry out analysis of our website.
Cookies store anonymous data that isn’t linked to any identifiable individual.
Session cookies are removed when you close your browser. Persistent cookies remain valid indefinitely.
Cookies have been blocked or removed
To prevent or remove cookies, adjust your browser settings. Below are links to step-by-step guides for several popular browsers.
- firefox
- Microsoft Edge
- Google Chrome
- safari
However, please be aware that some or all of the website’s features and functions may not work as expected if this happens.
ONLINE TRACKING NOTICE
The Company will retain personal data about you for as long as necessary to fulfil the purposes of processing your personal data as described in this policy, or for longer periods if permitted by applicable laws, regulations, policies and orders.
We will share your information with third-party trading platforms for 12 months. If you consent, we will continue to share your data for a further 12 months.
We regularly review the Personal Data we hold to confirm it is no longer required.
9. Transfers of personal information to third countries or international organisations
Your personal information may be transferred to other countries or jurisdictions, including third countries (i.e. an additional country outside your place of residence) or to international organisations under varying legal frameworks. The Company takes all necessary steps, in accordance with applicable data protection laws and robust industry best practices, to safeguard the personal data you provide, ensuring that data subjects can assert their rights and access effective legal recourse.
These protections and safeguards are available to everyone residing in the EEA (European Economic Area).
- Transfer of personal data to a third country or international organisation that the EU Commission has determined provides an adequate level of protection in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”)
- The transfer is made pursuant to a legally binding, enforceable agreement between public entities or authorities under Article 46(2)(a).
- The transfer of personal data to third countries was conducted in strict compliance with the EU Commission’s standard contractual clauses for data protection, adopted under Article 46(2)(c) of the GDPR. You can access these clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
We can provide details of the security measures we use to protect your personal data when it is transferred to third-party countries or international organisations. Please send an email to our address at info@wealthwaydigital.uk
10. Personal Data Security
We have implemented robust organisational and technical measures to protect personal data. These measures prevent accidental or unlawful destruction, loss or alteration of personal data.
We cannot guarantee or warrant that the confidentiality and integrity of your personal data will be maintained without error. We also cannot be held responsible or liable for any intangible, incidental or consequential damages arising from the use or disclosure of such data. This includes, but is not limited to, disclosures due to transmission errors, unauthorised third-party access or any other circumstances beyond our reasonable control.
Under certain legal or other obligations beyond our control, we may be required to disclose your personal data to third parties, including public authorities. We cannot guarantee the security of your personal data once it is in the hands of these third parties.
No method of transmitting personal data over the Internet is entirely secure. The Company cannot guarantee the security of any personal data you transmit to us online.
11. Hyperlinks to third-party websites
Our website provides links to third-party sites and applications. These platforms operate independently and are not governed by the company’s policies. We accept no responsibility for the collection or processing of personal data by these external sites or apps. This Policy does not apply to any actions taken on those platforms.
When visiting any third-party websites or apps, we recommend reviewing their privacy policies before choosing to access or use those services. We also advise providing any personal data directly to them.
12. Amendments to this Policy
This Policy is subject to revision at any time. When we make any changes, we will promptly notify you by posting the updated Policy on our website, including its homepage. In addition, for all substantial modifications we will use the methods we deem most appropriate to inform you and will publish a clear announcement on our site. Unless explicitly stated otherwise, all amendments will take effect upon publication of the revised Policy.
13. Your Rights in Relation to Your Personal Information
You have the right to request that we verify the accuracy of the personal data we collect about you, correct any errors and delete any unnecessary information. You may also restrict the scope of processing of your personal data.
If you are an EEA resident, please refer to this page:
You have the right to access, correct or request deletion of any personal data you provide at any time. To exercise these rights, please email us at the address below.
Access rights
The Company can verify the accuracy of any personal data being processed about you. If so, you can access your personal data.
The Company will supply an electronic copy of your personal data currently being processed and may charge a reasonable fee for any additional copies. Upon request, the data will be made available electronically.
The right to access personal data must not conflict with the rights and freedoms of others. If a request would infringe upon another individual’s rights or freedoms, the company can refuse to comply with the request or limit the extent to which it responds.
Right to rectification
The Company may rectify any inaccurate personal data. You have the right to request that any incomplete personal data we hold about you be completed, taking into account the purpose of processing.
Right to Erasure
The following reasons apply: (a) Personal data are no longer required for the purposes for which they were collected or processed; (b) You withdraw consent and there is no other legal basis for processing; (c) You object at any time, for reasons specific to your situation, to the processing of personal data based on legitimate interests pursued by us or a third party; (e) Personal data have been processed unlawfully; (f) Personal data must be erased to fulfil the company’s legal obligations.
This right does not apply if processing is necessary (a) to fulfil an obligation under European Union or member state law; or (b) to establish, exercise or defend legal rights.
Processing restrictions
If you have concerns about the accuracy of your personal data, you may ask the company to limit its processing.
If you request restriction of your personal data, we will only retain it with your consent, to establish, exercise or defend legal rights, to protect another natural individual's rights, or where necessary for reasons of significant public interest within the EU or a member state.
Right to Data Portability
If an automated system processes your data with your consent or under a contract to which you are a party, you have the legal right to review any personal data you have provided to the company.
You are entitled to request that your personal data be transferred directly from the company to another controller, provided it is technically feasible. Your rights under the right to erasure remain fully intact and unaffected when you exercise your right to data portability. Exercising your data portability rights does not affect the rights or freedoms of any other individual.
Right to challenge
You have the right to object at any time to the company’s or a third party’s processing of your personal data based on legitimate interests. This right extends to profiling based solely on those interests. If we can demonstrate compelling legitimate grounds, we will only continue processing if you cannot show that your rights, freedoms or interests, or the exercise or defence of legal claims, override those grounds.
You have the right to object at any time to the processing of your personal data for direct marketing.
Right to withhold consent
You may revoke your consent for us to process personal data about you at any time. This will not affect the legality or lawfulness of any processing that relied on your consent prior to its withdrawal.
You have the right to submit a complaint to your supervisory authority.
You may lodge an appeal with a supervisory authority established by an EU member state to safeguard individuals' fundamental rights in processing personal data within the European Union.
The laws of the European Union and its Member States may restrict your rights regarding personal data about you, as detailed in section 13.
We will supply the information you request under section 13 of this agreement within one month of receiving your request. If necessary, depending on the request’s complexity and volume, this period may be extended by up to two months. We will notify you within one month of any extension and explain the reasons.
Provided it does not conflict with section 13 of the law, the information you request under the rights granted by that section will be supplied free of charge. However, if a request is unjustified or excessive—especially if repeated—we may levy a reasonable fee to cover administrative costs for providing the information or carrying out the requested action, or we may decline to act.
If we have doubts about the identity of the person submitting your request, the company may ask for further information.