Privacy Policy

Your personal data and assets are our highest priority. We remain fully committed to safeguarding them.

Cryptrade Franchise collects and stores data that is essential to your trading activity. The methods used to collect and store this information are detailed in our Privacy Policy below.

Our approach is guided by the following principles:

• To ensure complete transparency about how we collect and store your personal information:

We're committed to transparency in how we collect and process your data, enabling you to make informed decisions. Our clear guidelines and processes outline the specific methods we use to handle your information on this website. You remain in complete control throughout.

We'll keep you informed promptly whenever necessary. Transparency is fundamental to how we operate.

Our experienced team is always available to answer any questions you may have about our processes and regulatory obligations in United Kingdom. Please get in touch with us at: info@cryptrade-franchise.com

• We do not use your personal data for any purpose other than those outlined in our Privacy Policy.

We may process your personal data for several purposes, including the essential operation of Cryptrade Franchise services, connecting trader-members with third-party trading platforms, and maintaining and improving our website functionality. We also process data to protect our legal rights, comply with regulatory obligations, and support the administrative and business functions necessary to deliver our Services to you.

To help us deliver services tailored to your preferences and needs, Cryptrade Franchise uses your personal data.

• To use essential tools for protecting your personal data and safeguarding your rights:

At any time, you can contact us to access all your personal data. We can also modify or delete it upon request, and we're able to support data transfer requests to you or a designated third party. We provide this service to help you exercise your privacy and data control rights.

• Protect your personal information:

Our security systems meet banking-grade standards and employ best-in-class measures. While we cannot guarantee absolute security, we remain committed to continuously enhancing our systems and strengthening our protective measures to maintain the highest possible level of protection.

We maintain detailed privacy policies and employ industry-leading security systems to protect your data.

1. The Scope?

This policy outlines our procedures for collecting, processing, and sharing personal data.

Our policy terms apply to all identifiable natural persons—specifically, anyone who can be identified or has been identified through data entrusted to us or that we can access and/or combine.

The processing of personal data, as outlined in our Privacy Policy, specifically refers to the storage, management, and organisation of that information.

We do not collect or solicit information from persons under the age of 18, nor do we permit anyone under 18 to use our platform. Any user or information belonging to a person under 18 will be deleted immediately upon discovery.

2. What personal data do we collect and store?

When you register with us, we collect the necessary personal information required to provide you with our services. We may also ask you to verify your account ownership by providing additional personal data when needed. To maintain and improve the quality of our services, we gather and analyse data about how you use our platform and information from our third-party partners.

You are under no obligation to provide the company with your personal data.

Whilst you're under no obligation to provide us with your information, doing so helps us deliver our services effectively. Without these details, we may need to restrict certain features or your access to our platform.

4. What personal data do we collect? When you visit our website, we may collect the following personal data:

We do not collect personally identifiable information. However, we do gather data about your account activity, IP address, and access times. For maintenance, security, and support purposes, we retain system crash reports, browser details, and information about the device you use to access your account. We also record your account's language preference.

Regarding personal data collection, we only accept and retain the information you agree to share with us when connecting to a third-party trading platform through our service.

The personal data you provide to third-party platforms may include your full name, address, telephone number, and email address.

Why does the company require my personal data, and is it legal for them to do so?

The company collects, stores, and processes your personal information solely for the purposes outlined in this Policy. All such uses and processing comply with applicable laws in United Kingdom.

The company can only handle, process, or transmit your data in accordance with the relevant laws in United Kingdom. The legal grounds for doing so are set out below:

• You have agreed to allow the company to store and process your personal data. By submitting your information, you authorise us to transfer it to the appropriate third-party trading platform. You have consented to the processing of your personal data for one or more specified purposes.
• To enhance our services, establish or defend legal claims, and pursue legitimate business interests, we may need to store and process your personal data.
• To comply with legal requirements, we process your data.

If you'd like to learn more about our data processing practices, please get in touch with us via email.

Below you will find details of how we may use your personal data, along with the legal basis for each use.

6. Sharing Your Personal Data with Third Parties

To store and process IP addresses, conduct user surveys and analysis, and provide related services, the company may share anonymised personal data with selected third-party service providers.

If you request it, we'll share your personal data with third-party services, including digital trading platforms. Their use of your information will be governed by their own privacy policies.

To improve our services and better support our clients, we may share personal information with our affiliates and partner companies.

We may disclose your data to relevant legal or regulatory authorities as required by law, or to protect the rights and assets of Cryptrade Franchise, our partners, and third parties.

In the event of a critical business transaction—such as a company sale, investment pursuit, or loan application—we may share relevant data in a lawful and appropriate manner. This also applies in cases of company merger, restructuring, consolidation, or bankruptcy proceedings, as required by law.

7. Cookies and Third-Party Services

We use cookies and similar technologies for site analytics and advertising purposes, in accordance with applicable law and standard practice.

Cookies are small files stored on your device when you visit our website. We use them to collect information about your browsing behaviour and preferences, allowing us to personalise your experience and remember your settings. This helps us tailor our service offerings to meet your needs and gather analytics data to improve our official website's performance and inform our strategic planning.

The site uses two main types of cookies. Session cookies are temporary and only stored whilst you're browsing; they're deleted when you close your browser. Persistent cookies remain stored in your browser even after you've finished your session, allowing the site to recognise you as a returning visitor and enhance your browsing experience.

Types of cookies:

Cookies may be used as appropriate, in accordance with their intended purpose:

Cookies have been cleared or disabled

To delete or block cookies, you'll need to adjust your browser settings. Use the links below for step-by-step instructions with the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Disabling cookies may prevent certain features and functionality on our website from operating correctly.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to fulfil the purposes outlined in this policy. Retention may be extended in accordance with applicable local laws, regulations, and our company policies.

Your personal data will be shared with third-party trading platforms at your request and discretion for a period of 12 months. Once this period expires, your data will continue to be shared for a further 12 months, subject to your consent.

We regularly review all personal data we hold to determine whether it remains necessary for our operations.

9. Transfers of personal data to third countries or international organisations

Where necessary for service delivery and security purposes, your personal data may be transferred to third countries and international organisations using robust security protocols. We maintain the highest standards of data protection to safeguard your information and ensure you retain full access to legal remedies and rights at all times.

All residents within the European Economic Area (EEA) benefit from comprehensive data protection and safeguards.

• Data transfers always take place within the legal jurisdiction of the EU and are conducted in accordance with standard data protection protocols established under Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).
• All transfers of data between public entities or authorities are conducted in accordance with Article 46(2) and are legally binding and enforceable.
• The European Commission's Standard Contractual Clauses, as established under Article 46(2)(c) of the GDPR, govern the conditions for data transfers outside the EU. Our data transfer practices comply with these clauses. You can review the full text at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For more information about the specific security measures used by the company to protect your personal data during transfers to third countries, please send a request to info@wealthwaydigital.uk

10. Personal Data Protection

Your personal data is protected by industry-leading technical and organisational safeguards that follow best practice standards. These measures effectively prevent unauthorised or accidental data destruction, loss, or alteration.

Whilst we implement rigorous data protection measures in line with legal requirements, we cannot guarantee that personal data will remain entirely error-free in all circumstances. Therefore, we cannot accept liability for any unauthorised disclosure or damage to personal data, whether incidental, indirect or consequential in nature. This includes situations beyond our control, such as transmission errors, unauthorised third-party access, or similar unforeseen events.

If regulators or legal bodies issue legally binding demands, we may be required to disclose your personal data to those authorities. Once shared under legal obligation, we cannot control how those bodies handle, store, or protect your information.

While we take extensive security measures to protect your data, any information transmitted over the internet carries some inherent risk. The Company cannot guarantee absolute security for data transmitted online.

11. Third-party website links

This website contains links to third-party applications and websites. Please note that these are not affiliated with us and are not under our control. Our privacy policy does not apply to these external sites, as they operate under their own data collection and processing procedures. We are not responsible for their practices. Please use them at your own discretion.

Always review the privacy policy of any company or service before visiting their website or sharing personal data. Ensure that their data collection, usage, and processing practices align with your preferences and priorities. Any information you choose to share should be provided directly to the service provider.

12. Policy Amendments

We reserve the right to update or modify this policy at any time. Any changes will be communicated to you through our website and other relevant channels. The updated privacy policy will be published on our website and will take effect immediately upon posting, unless otherwise specified.

13. Your personal data rights

You have complete control over your personal data, including the right to verify its accuracy, correct any errors, and choose to delete or restrict how we process it.

On this page, EEA residents will find information relevant to them:

Your personal data is protected under the rights outlined here. You may exercise these rights immediately by sending an email to the address below.

Accessing Your Rights

If the personal information you've provided to us is accurate, you can access it at any time. Any of your personal data that we process is accessible and verifiable by us.

You can request your personal data for verification at any time, and we'll provide it to you in electronic format. If you request additional copies of your processed data beyond the first one provided, we may charge a reasonable fee.

The rights granted by law and outlined in our privacy policy must not infringe upon the rights of others. We reserve the right to refuse or restrict access to personal data where doing so protects the rights and freedoms of other individuals.

Right to Correct Errors

You may correct any errors or inaccuracies in your personal data yourself, or the Company can do so on your behalf, to ensure it is processed correctly.

Erasure Rights

You have the right to request deletion of your personal data in the following circumstances: 1) If your personal data has been processed without your consent or unlawfully. 2) If you request deletion and the Company has no legal obligation to retain your data. 3) If you withdraw your consent to data processing by us, even where processing is lawful and in our or a third-party provider's legitimate interests. 4) If we are required by law to delete your data.

The right to deletion may be limited where legal obligations under EU law or member state legislation apply. Similarly, deletion rights do not apply where data is necessary for exercising or defending legal claims.

Right to Restrict Data Processing

You have the right to request a limitation on how your personal information is processed if you believe it contains inaccuracies.

When you request that your personal data usage be restricted, we will delete it unless the following exceptions apply: 1) where EU or Member State law prevents deletion; 2) with your consent, if retention is necessary for defending or pursuing legal claims; 3) to protect the rights of another individual.

Your Right to Data Portability

You have the right to access and review any personal data you've provided, provided that you consented to its collection and processing by automated systems.

You have the right to request that your personal data be transferred to another company or organisation, provided this is technically feasible. This does not affect your right to deletion or your other data rights. However, this right cannot be exercised if it would compromise the rights or freedoms of another individual.

Right to challenge data processing

Regardless of the Company's right to pursue our legitimate interests, or those of a third party service provider, you have the right to object to processing and request that it stops. However, this right does not apply where there is a compelling legal reason to continue processing your data—such as to defend against legal claims or exercise legal rights. In these circumstances, we may continue to process your personal data.

You can request at any time that your personal data is not used for direct marketing purposes.

Right to Withdraw or Decline Consent

At any time, you have the right to withdraw your consent to our processing of your personal data, with immediate effect where possible. Please note that this does not apply retroactively to any processing that occurred before your withdrawal.

If you are dissatisfied for any reason, you have the right to lodge a complaint with any relevant legal, regulatory, or supervisory authority.

If you believe your rights and freedoms have been infringed in relation to the processing of your personal data, regulatory and supervisory authorities have been established across European Union Member States to address such concerns. You are entitled to lodge a complaint with these authorities at any time.

Section 13 outlines the circumstances in which your personal data rights may be limited by European Union law or the laws of EU Member States.

Upon receipt of your request for access to your personal data and its processing, we will provide the information you have requested, as described in Section 13 of this policy. We reserve the right to extend this period by up to two months, depending on the volume of requests and the nature of your enquiry. If an extension is necessary, we will notify you of the extended deadline within one month of receiving your request.

We'll send the information you request to you electronically at no cost, except where this conflicts with legal requirements or the provisions outlined in Section 13. We reserve the right to charge a reasonable fee or decline requests that we consider frivolous, excessive, or repetitive.

We reserve the right to request additional proof of identity if there is reasonable doubt about the person making a request for personal data, in order to protect your information and maintain security.